FAQ's

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Frequently Asked Questions

No, it’s very common to believe if you find the website online but whenever we start working with the new customer we always mentioned that we’re an independent experts who doesn’t have any relation with the official brands.

As we’re in the business for more than 3 years and like to count many more years in the future. We’ll never do such things that can make our presence invisible from the market. We always use trusted tools for providing the support.

No, Once the work will be done you’ll receive an invoice on your provided email address from PayPal or Stripes (Most secured payment options) with the complete information.

Yes, if your product is still a supported product you’re completely eligible for the free assistance from its own parental company.

We provide only onsite support using the trusted remote screen sharing tool Logmein but if there would be a need to fix an issue onsite so we’ll try to get a trusted person at your doorstep for services (fee may vary).

Do you have more questions?

It’s understandable to get worry with an independent support company working on  your financial software.

You can speak with us for any kind of question, we’re more than happy to answer them.

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TheSupportZone - Quicken and QuickBooks Experts