Quicken Error OL-362 (When Updating the Accounts)

Quicken Error OL-362 occurs when updating the account using online services. Error Code OL-362 generally arise when the bank account information is out of sync with the bank server.

You may see this error code as OL-362-A or OL-362-B

In this post, we’ll the causes and solution methods to fix this problem.

Quick Note: You may also face Quicken Error OL-301

Causes for Quicken Error Code OL-362

  • Quicken software isn’t updated
  • Bank account information is out of sync

Things to do before starting with the troubleshooting steps

1. Create a Quicken data file backup

Our recommendation is to create a Quicken file backup prior to taking any troubleshooting steps because if there would be any fallback in between the process so you can come back to the same place. To create a backup:

  • Open Quicken
  • Go to Backup and Restore > Back up Quicken File…
  • Click on Back up Now

2. Turn off the automatic download transactions into register

In order to fix this problem, we may need to deactivate an account in Quicken but before that, it’s best to turn off automatically add the transactions to the banking register feature that helps to avoid the duplication of transactions into the account.

To do that:

  • Go to Edit > Preferences…
  • Click on Downloaded Transactions
  • Now unchecked the Automatically add to banking registers
  • Then click OK

Note: Process to fix Quicken Error OL-362 may be complex, you can speak with TheSupportZone expert for a quick resolution. Dial TollFree or leave us your message.

3 Simple Methods to Fix Quicken Error OL-362

Method 1: Update Quicken to the Latest Release

  • Open Quicken
  • Go to Help > Check for Updates
  • If an update is available to install, click on Yes to launch it.

Method 2: Deactivate an Account

You may need to deactivate an account in order to fix this error. Deactivation of an account doesn’t cause the data loss.

  • Go to Tools > Account List (Ctrl+A)
  • Now you can click on Edit to an account that causing this problem
  • Select the Online Services tab
  • Then click Deactivate
  • Now click Yes to confirm
  • Then click OK and Done

Method 3: Reactivate the Deactivated Account

  • Go to Tools > Add Account…
  • Then select the type of an account such as Checking, Savings, etc.
  • Now click on Advanced Setup(to the bottom left corner)
  • Now type the name of your bank/financial institution
  • Then click Next
  • Select a suitable connection method and click Next
  • Now enter the bank Username and Password
  • Then click Connect
  • Now Quicken starts to look up your accounts at a bank
  • Once you can see the list of your accounts, it’s time to reactivate account(s)
  • Instead of adding the accounts again, you need to LINK it with an existing account in Quicken(See an image below)
  • Then click Next and Finish
Quicken Error OL-362

After following all the above methods you’ll longer face Quicken Error Code OL-362 but in case it still exists, you can speak with our experts for a quick resolution. Dial us or Leave us your message.

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